Audience Sync

Enrich every customer profile and scale on data points no one else can reach.

Reaktion enriches customers with true profit, returns and CLV, segments them automatically, and syncs them live to your marketing channels. Your campaigns finally bid for the people who actually make you money, not just clicks.

⚡Start free trial Easy, fast and secure
Book demo When it suits your calendar
Server-side accurate. 2,250+ brands feeding their channels better signal.
app.reaktion.com/audiences
Live
Customer segments
Enriched server-side, hashed first-party
Auto-syncing
🏆 Champions CLV $612 · highest value 8,420
💚 Loyal High frequency · 47% margin 12,480
⚠️ At Risk Lapsed, formerly high-value Winback
🌱 Previously Loyal Strong history, no recent order 4,260
Google Ads Customer Match
23,980 synced
Live
Meta Ads Advantage+ & Lookalike
24,210 synced
Live
TikTok Ads Custom Audience
22,640 synced
Live
From a Reaktion agency partner
We always have fresh customer data flowing into our marketing platforms now, so the algorithms keep chasing our most profitable and truly new customers at all times. Smart segmentation suppresses serial returners and shifts budget to the buyers worth the most. Same spend, far better customers.
ML
Mathias L.
Founder & CEO · DTC growth agency
Garbage in, garbage out

Your channels only bid as well as the data you feed them.

Google, Meta and TikTok optimize toward whatever you send back. Feed them raw revenue and they chase revenue, returners and discount-hunters included. Feed them profit and lifetime value, and the same algorithms go find more of your best customers.

✕ Feed it revenue
· Bids the same for a one-time bargain hunter and a loyal repeat buyer.
· Pours budget into prospects who look like your returners.
· ROAS looks healthy while net profit quietly leaks.
· Lookalikes train on whoever happened to be tracked, not your best customers.
✓ Feed it profit & CLV
✓ Smart Bidding and Advantage+ chase high-LTV customers, not just clicks.
✓ Lookalike seeds built from your top-profit buyers.
✓ Serial returners and discount-only buyers suppressed automatically.
✓ Conversion value is true profit after returns and refunds, so platforms optimize to real POAS.
LM
Customer #48211
Hashed · US · won via Google Ads
🏆 VIP
Net profit
$1,240
Predicted CLV
$3,120
Contribution margin 47%
Return rate 4%
Lifetime orders 9
Avg. order value $340
Last order 12 days ago
Discount dependency Low
In: Lookalike seed In: VIP retention
Profile enrichment

Every customer, enriched with the numbers that matter.

Reaktion joins every order to its true cost and future value, so each customer carries the metrics ad platforms can never see on their own: profit, returns and lifetime value.

Net profit per customer
After COGS, shipping, fees, refunds and ad cost.
Contribution margin
What each customer really leaves behind.
Returns
Return rate and return value, per person.
CLV & predicted LTV
Historic value plus what they will spend next.
Recency & frequency
When they last bought and how often (RFM).
New vs repeat
First-timer or loyal returner.
Discount dependency
How much margin they cost in promos.
Market & channel
Country, and the channel that won them.
RFM customer audiences

Turn Shopify RFM data into audiences you can sync.

Reaktion sorts every customer into behavior-based RFM segments, from Champions to At Risk, each already scored on orders, revenue and gross profit. Pick the ones you want and push them straight to your channels.

app.reaktion.com/ltv-customers/custom-audiences
Live
Audience segmentation Select one or more RFM segments
Champions
Highest-value customers. Reward them with exclusive access, early launches and loyalty perks.
Loyal
Regular shoppers. Engage with loyalty programs and product recommendations.
At Risk
Formerly high-value customers who have stopped purchasing. Win them back with re-engagement.
Previously Loyal
No recent purchases, but a very strong history of orders and spend.
New
Recently purchased. Focus on onboarding and a second purchase.
Active, Almost Lost, Dormant, Promising, Prospects
Audience size
11,640
Avg. number of orders1.29
Avg. accumulated revenue$82.1
Avg. accumulated gross profit$12.8
Sync live to
Synced to all channels Create custom audience
Export as CSV
All monetary data is in USD
Segment recipes

Turn enriched profiles into audiences that move profit.

Start from pre-built winning-customer templates and Shopify RFM segments. Every segment re-evaluates as customers buy, return and lapse, then syncs on its own.

🏆 New

Winning customers

Customers who generate the highest profit margin. Target everyone who looks like them.

🔄 New

Win-back prospects

Former high-value customers who stopped buying. Suppress from prospecting, re-engage with offers.

📈 Popular

High-intent lookalikes

Seed your algorithm with the profile of your most profitable buyers.

🛑 Suppression

Returner suppression

Suppress serial returners from platforms so they stop burning budget.

💎 Popular

VIP loyalty

Your best customers. Exclude from prospecting, target with retention campaigns.

📊 New

Discount dependent

Customers who only buy on discount. Suppress from full-funnel campaigns.

Every channel, one audience

Build it once. Sync it everywhere.

The same enriched segment lands natively in each platform, ready for prospecting, retention, suppression and value-based bidding.

Google Ads
Customer Match
Upload matched customers with profit and LTV data
Use value-based bidding to optimize to real POAS
Exclude returners and discount-dependents from campaigns
Meta Ads
Custom Audiences
Advantage+ audiences sorted by real profit contribution
Lookalike seeds built from your Champions segment
Suppress returners from prospecting campaigns
TikTok
Custom Audiences
Sync Champions and high-LTV segments to TikTok
Exclude low-value customers from prospecting
Optimize Smart Performance to profit signals
In the pipeline Snapchat Pinterest and more on the way.
Built for both sides

Whether you run the store or the accounts.

Ecommerce merchants
Spend on the customers worth winning, skip the rest.
✓ Stop paying to reacquire serial returners and discount-hunters
✓ Seed lookalikes from real profit, not raw revenue
✓ Bid to POAS across every channel from one source of truth
✓ Audiences refresh on their own, no weekly CSV export
Marketing agencies
Profit-based audiences for every client, in minutes.
✓ Sync profit-based audiences for every client from one login
✓ Prove your value with segments built on margin, not vanity reach
✓ Roll the same recipe out across accounts in minutes
✓ White-label-ready, with no data team required

Feed your channels the data they're missing.

Connect your store and ad accounts, and watch profit-rich segments sync to Google, Meta and TikTok in under 10 minutes. No replatforming, no spreadsheets.

⚡Start free trial Easy, fast and secure
Book demo When it suits your calendar

REAKTION MOBILE APP

Get a near real-time view of what’s really happening on the go

Reaktion for iOS and Android gives your team a near real-time financial overview, clear insight into marketing performance, and an easy way to verify tracking health, all in one place, so you can make better decisions wherever work happens. If you are an agency, you can access all your clients in one app.

Monitor sales, orders, MER, new customer revenue, and true profit.
See which channels and ads are performing best today, or get notified when something is off.
Verify that your tracking is working as it should, and get peace of mind.
Reaktion mobile app screenshot 1 Reaktion mobile app screenshot 2 Reaktion mobile app screenshot 3 Reaktion mobile app screenshot 4 Reaktion mobile app screenshot 5
Tracking uplift +34%
New customer revenue ✓
Refunds ✓
POAS score ↑ 17%

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