Track Returns and Refunds and Get True Profit Values in Google Ads
Reaktion empowers ecommerce brands and agencies to track the true impact of returns and refunds in Google Ads. Traditional client-side tracking counts every sale as revenue – even when the customer sends the product back. Reaktion fixes that.
By syncing real-time order status updates through the Google Ads Conversion API, Reaktion automatically adjusts conversions when an order is refunded or returned. That means your campaign data reflects accurate revenue and profit values, not inflated numbers.
This level of precision helps ecommerce marketers understand which campaigns, channels, and keywords actually drive profit – and which ones attract high return rates. Instead of optimizing for misleading ROAS, you can make decisions based on real business outcomes.
With Reaktion’s refund and return tracking, your Google Ads reports finally show what’s real: true revenue, true profit, and true performance across every ad campaign.